Returns & Exchanges
At 99Wholesale, we strive to ensure total satisfaction with every bulk purchase. If your order arrives damaged or incorrect, our streamlined return process ensures a quick resolution within 14 days of delivery.
Initiate Request
Log in to your wholesale account and submit a return request through the 'Order History' panel with your invoice number.
Approval Review
Our quality assurance team will review your claim and provide a Return Merchandise Authorization (RMA) number within 48 business hours.
Secure Packaging
Pack the items in their original bulk packaging, ensuring the RMA number is clearly visible on the exterior of the shipping carton.
Processing & Refund
Once our warehouse confirms receipt and inspection of the goods, a refund or credit note will be issued to your account within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing